Privacy Policy

We collect information you provide directly (name, email, phone, payment details), information from your use of our services (bookings, preferences, device data), and information from third parties (e.g., social login providers).

We use your information to process bookings, communicate with you, improve our services, personalise your experience, send marketing (with your consent), and comply with legal obligations.

We may share your information with property hosts, payment processors, and service providers who assist our operations. We do not sell your personal data to third parties.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Depending on your location, you may have the right to access, correct, delete, or port your data, object to processing, withdraw consent, and lodge a complaint with a supervisory authority.

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences through your browser settings.

For privacy-related questions or to exercise your rights, contact us at info@18stays.com or via our Contact page.